Trekking to the Everest base camp in Nepal with Himalayan Glacier Trekking was an incredible experience. They were very helpful before the trip, met us at the airport, got us settled in, and made us feel like valued guests the entire time.
I was very impressed with the quality and professionalism of their entire staff including guides who were all excellent. They are very focused on their clients and will do whatever they can to make sure you have an enjoyable and successful trip. That total commitment to their guests was demonstrated when upon seeing that most in our group were over 60 they shuffled schedules to give us one of their most experienced guides. They went out of their way to ensure we safely completed our goal of trekking to Everest base camp.
This is not a cut-rate trekking agency. Himalayan Glacier Trekking has excellent customer service. Accommodations in Kathmandu were above average, and they provided the most comfortable accommodations available during the trek. Other companies try to offer lower prices by cutting costs wherever they can, but I appreciated the extra care and comfort provided by Himalayan Glacier Trekking.
Our guide Devraj Giri and assistant guide Chitra took excellent care of us. They were constantly on the lookout for our wellbeing and comfort. Their goal was to make sure we were healthy, comfortable, and successfully made it to Everest base camp. Chitra did an amazing job of keeping a steady slow pace that we could all manage, Giri made sure we were healthy and provided any medication we needed for altitude or tummy problems. Giri handled every detail along the way, so all we had to do was enjoy the scenery. At the tea houses each day Giri checked on the kitchen staff to make sure our meals were properly prepared, and when the dining room stove was lit, they somehow made sure we all had a seat around the fire.
I can highly recommend Himalayan Glacier Trekking. Their focus on customer service is amazing.