Free Cancellation program - Himalayan Glacier

Book with confidence – No cancellation fees!

Risk-free Booking: Free Cancellation Program and Safe Travel Commitment

The year 2020 does not seem to be a great year for traveling in human history due to the global uncertainty of COVID-19. But we are certainly hopeful and excited for your next adventure trip in 2021 and onwards. It is indeed very difficult to start planning while the global travel situation remains unsure. This page makes clear how Himalayan Glacier is handling travel safety while operating the trips. We are striving hard so that you have a wonderful travel experience while ensuring everyone’s safety remains our top priority. We have a Risk-free Booking & Free Cancellation Program to ensure booking with confidence and encourage traveling confidently.

RISK-FREE BOOKING & FREE CANCELLATION PROGRAM

Enjoy our flexibility program and have peace of mind during the uncertain COVID-19 travel conditions. Addressing all future bookings, you can book, postpone or rebook a trip without any penalty with the below available options.

Deposit

  • 5% booking deposit is acceptable to confirm your booking
  • Final payment should be made before 72 hours of the trip start date

Risk-free Booking & Free Cancellation

Book within May 31, 2021, for trips departing before Mar 31, 2021

  • Cancel and reschedule until 36 hours prior to the start date FREE of charge – on most of the trips.
  • Have to reschedule by December 31, 2020, for another date no later than December 31st 2021 for the policy to apply.

Book within December 31, 2021, for trips starting before December 31, 2021

  • Cancel and reschedule until 72 hours prior the trip start date FREE of charge – on most of the trips.
  • Full credit transferred if rescheduled
  • If you cancel after 72 hours of the start date, the full amount will be charged, but if you reschedule at the time of the cancellation, all amounts except unrecoverable expenses will be credited for the rescheduled trip. No rescheduling fees, no hidden fees!

What type of payments do you accept?

We accept all major credit cards as well as debit cards including Visa, Mastercard, Discover, American Express, and UnionPay. We accept bank checks too.

Are there any cancellation fees, booking fees, or hidden fees?

There are no booking fees, cancellation fees, or hidden fees.

Can I cancel my booking at any time?

Yes, you can cancel, postpone or reschedule your booking on a free cancellation policy until 72 hours before departure.

What is your refund policy?

On Risk-free Booking & Free Cancellation Program you can book now and travel until December 31, 2021. You will receive a full refund if you cancel at least 72 hours in advance to most of our adventures and tours.

Do you offer any discounts?

If you choose an early booking, or if you are traveling with families or traveling in a group of more than 2 people, we offer you up to 15% discount on the total cost of your trip price.

How do you know if it's safe to travel to a destination?

We work with local teams and travel advisors to get updated information on the safety guidelines and travel restrictions.

Will I need to wear a mask?

Himalayan Glacier supports the use of masks as one way to prevent the spread of coronavirus. We request all travelers to adhere to local safety guidelines while on the trip. Read our blog for more information regarding masks.

Will I have to share a room?

All our prices on the website are based on twin share accommodation. We can arrange a single room on your request and subject to availability. We are working with our ground suppliers to make sure we can provide safe accommodations.

What if I get COVID-19 symptoms the day before departure?

We always try to protect your financial loss but as you know at the last hour of your departure there are so many expenses that have occurred. We will deduct unrecoverable expenses and the balance will be credited for your next trip to use whenever at a future date, before 31 December 2021.

Should I bring hand sanitizers by myself?

We will do everything to uphold safety including providing hand sanitizers, but we recommend travelers bringing their own for the times when they may not be available or during your independent excursions.

Start planning your trip

Contact with our travel consultant who is prompt to help to plan your trip.

Travel Safety & COVID-19 response

Ensuring increased standards of safety, we envision a future of safe, secure and seamless travel. We recommend you to stay updated on your own country’s travel restriction rules and follow updates on safe travel destinations through the WHO Website.

Certified Hotels, Restaurants, And Private Transportations (Except Airplanes)

As an expert local travel agency, we will take extra care while selecting the best from the government-designated hotels and restaurants, and private transportation providers that meet both the local government guidelines as well as WHO health standards to ensure the safety of foreign travelers. We will make sure that the safety and well-being of our customers as well as our staff members is not compromised in any way. By applying new health protocols for safe travel once the traveling restrictions are lifted, we believe to restore traveler confidence.

Your Travel Companion

Guides and other staffs are the integral parts behind your successful trips and the wonderful experiences. They work hard day and night to keep you safe, comfortable, happy and make every moment enjoyable during your entire trip. Himalayan Glacier staffs are trained to understand and implement the recommended COVID-19 health guidelines of the World Health Organization (WHO) and safe travel protocols of the World Travel & Tourism Council (WTTC). They have been adequately trained to regularly monitor whether the surroundings, the hotel and restaurant premises and the transportation system have implemented health guidelines and safety protocols or not.

Far From The Madding Crowds

The biggest advantage of booking with us is that we are a personalized and small group operating company. It means that you are not traveling with a group of unknown people. Even if you are a single person, we run your trip at a similar price which means we are not expensive at all. Also, all our travel consultants are local people who know the real-time information on the route or in the city. They are aware of what is happening and how to maintain safety by staying far away from the madding crowds.

Real-Time information

Our travel consultants are experts that are extremely experienced and knowledgeable. They will constantly keep providing travel information and keep you updated about any irregularities. As various authorities have been coming up with unpredictable travel restrictions and health safety guidelines these days, it has been our major responsibility to provide genuine and fact-filled information to you and stay in touch with you to plan your trip accordingly. We are proud that our travel consultants are capable to do that to provide you with hassle-free travel planning and other need-of-the-hour information.

More Flexibility

We understand that booking one of our adventures is a big commitment. It is okay to be a little anxious while we understand that you may have questions like, “Will I lose my deposit if I book now but need to cancel later due to the uncertainty?” “What will happen next?” We now offer a Risk-free Booking & Free Cancellation Program, so you can book with confidence and even cancel your trip 72 hours before your departure. Not only that, we just deduct a minimum 5% trip confirmation deposit. We bet none other operators do that TODAY.

Private Ground Transport

We are a personalized adventure travel company. One of our staff will be at the airport to support and assist you with anything you need in the country. If any of your plans need to change due to restrictions, they’ll work with you to reschedule your trip ensuring you have peace of mind while you’re still abroad. We will use private ground transportation during your entire trip, except for the airlines, without having to risk the exposure to public transportation. The safety and well-being of our travelers, guides, and staff will always remain our priority.

Our commitment to your safety

  • All Himalayan Glacier leaders & staff will receive appropriate training on any new health and safety guidelines in adherence to the WHO or WTTC.
  • Himalayan Glacier will reinforce hand hygiene by implanting a hand-washing policy for all staff, leaders and crew members.
  • Face masks for travelers, leaders, and all staff.
  • Hand sanitizers will be provided to all travelers and Himalayan Glacier staff.
  • All rooms will be thoroughly cleaned and regularly disinfected.
  • All vehicles used for transportation will be thoroughly cleaned and regularly disinfected.
  • Tables and chairs in the restaurants will be regularly disinfected.
  • Physical distancing will be enforced during the entire trip.
  • Contactless or low-touch payments will be prioritized for gratuities and add-ons.
  • High-traffic areas will be thoroughly sanitized and disinfected.
  • Gear/equipment will be thoroughly sanitized between uses.
  • Temperature screening for travelers upon arrival at the International Airport.
  • Regular temperature checks and health monitoring for travelers and Himalayan Glacier staff on the trip.
  • Paid stay-at-home policy for staff with COVID-19 symptoms

Planning a Trip?

We have a pool of travel experts working in this industry for more than a decade. Consult to get started.

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